LEAD DEVOPS · SRE · PLATFORM · OPEN TO PRINCIPAL & MANAGER ROLES
8+ years across Paytm, Airtel, PayU and Sprinklr — payments, telecom and SaaS. I design, scale and operate Kubernetes fleets (1000+ clusters, 5000+ engineers), petabyte observability, multi-cloud (AWS · GCP · Azure), and AI-assisted SRE at 99.99% SLOs. Open to Lead · Principal · Staff · DevOps/SRE Manager roles.
I'm Vivek — a Lead DevOps / SRE engineer with 8+ years shipping production systems across payments (Paytm, PayU), telecom (Airtel) and SaaS (Sprinklr). I've owned cloud migrations (Ali Cloud → AWS, on-prem DC → AWS), shipped Kubernetes Operators that automate toil, and built observability stacks that page humans only when humans are actually needed.
I lead from the keyboard: I write the design doc, ship the first version, then mentor the team that owns it. I've operated platforms at 1000+ cluster / 5000+ engineer scale, run on-call rotations, hardened security and compliance for regulated payment workloads, and driven 30%+ cloud cost reductions through right-sizing and FinOps.
Looking ahead, I'm open to Lead, Principal, Staff, or DevOps/SRE Manager roles where reliability, platform engineering and AI-assisted operations are first-class problems.
1000+ Kubernetes clusters across 14 regions on EKS · GKE · AKS. GitOps-first with ArgoCD ApplicationSets; zero-drift policy enforced in CI.
Prometheus + Thanos + VictoriaMetrics + Grafana + Loki/ELK at PB scale. Per-tenant SLOs, burn-rate alerting, runbook-linked dashboards.
LLM-backed SRE copilot (Langfuse-traced, RAG over runbooks) that triages alerts, proposes remediations, and auto-closes low-risk incidents — 1200+/week.
IAM, KMS, Secret Manager, GuardDuty, CloudTrail, WAF, Shield, SonarQube, Qualys, Cortex. Shift-left policies in CI/CD; PCI-DSS-aware payment workloads.
Lead cross-functional pods of 6–12 engineers, run incident reviews and on-call rotations, mentor SRE-2/SRE-3 ICs, partner with product on platform roadmaps.
30% cloud spend reductions through right-sizing, spot/savings plans, multi-tenant cluster packing, and a Release Engineering UI that cut deploy toil 70%.
Depth across platform disciplines — not a scorecard.
From the kernel to the dashboard, IC to tech-lead — battle-tested across payments (Paytm, PayU), telecom (Airtel) and SaaS (Sprinklr).
Kubernetes
Expert1000+ clusters, custom operators, CRDs
Docker
Expertmulti-stage, distroless, BuildKit
Helm
Expertchart libraries, umbrella charts
ECS / EKS / GKE / AKS
Expertprod across AWS, GCP, Azure
Prometheus
Expertfederation, recording rules at PB scale
Thanos
Expertlong-term storage, global querier
VictoriaMetrics
Expertvmagent, vmalert fleet
Grafana
ExpertSLO dashboards, alerting, provisioning as code
Loki / ELK
Advancedstructured logs, cardinality discipline
Dynatrace / Pinpoint
AdvancedAPM, trace-based alerting
ArgoCD
ExpertApplicationSets, multi-cluster, SSO
Jenkins
Expertshared libraries, dynamic agents
GitLab CI / Bitbucket
Advancedpipelines as code, cache optimizations
Terraform
Expertmodules, workspaces, policy-as-code
Ansible
Advancedplaybooks, roles, idempotent rollouts
Crossplane
Workingcluster-as-API
AWS
ExpertEKS, VPC, IAM, WAF, KMS, GuardDuty, Lambda, Route53
GCP
AdvancedGKE, Apigee, Cloud Monitoring, IAM
Azure
AdvancedAKS, Front Door, Arc, Key Vault
IAM / KMS / Secret Manager
Expertleast-privilege, rotation
SonarQube / Qualys / Cortex
Advancedshift-left scanning
CloudTrail / GuardDuty / WAF
Advancedcontinuous threat monitoring
Python
AdvancedFlask, Django, operators, tooling
JavaScript / React
Advancedinternal DevOps UIs
Bash / Go (ops)
Advancedreliability tooling
LLM-assisted SRE
Advancedalert triage, runbook synthesis
Langfuse
Advancedtrace + evaluate prompts in prod
RAG on runbooks
Workingsearchable institutional memory
Redis (SME)
Expertreplication, persistence, eviction at payments scale
Amazon RDS · Cloud SQL
Advancedmanaged MySQL/Postgres, backups, parameter groups
PostgreSQL · MySQL
Advancedschema design, slow-query triage, replication
MongoDB
Workingreplica sets, indexing, ops
AWS API Gateway
AdvancedREST/HTTP APIs, throttling, WAF integration
Kong
Advancedplugins, auth, rate limiting
Apigee (GCP)
Workingpolicy chains, dev portal
Tech Leadership
Expertleading 6–12 engineer pods across DevOps/SRE
Mentoring & Coaching
AdvancedSRE-2 / SRE-3 growth, 1:1 cadence
Incident Management
Experton-call rotations, IM/comms, blameless postmortems
Cross-functional Partnership
Advancedproduct, security, risk, compliance
FinOps / Cost Optimization
Advanced30% cloud-spend reductions; right-sizing & savings plans
Slack · Teams · Confluence · JIRA
Expertdocumentation-first delivery
Payments, telecom and SaaS. Ali Cloud → AWS migrations, multi-cluster Kubernetes, observability from scratch, and a DevOps UI that cut toil 70%.
A sample of the platforms, operators, migrations and dashboards that moved real numbers in production — across payments, telecom and SaaS.
Internal DevOps control plane used across multiple verticals — RBAC, compliance, vendor VPN, AWS monitoring, asset management.
Lifted and re-platformed 50+ payment microservices from Ali Cloud to AWS on EKS with end-to-end CI/CD and monitoring.
Kubernetes Operator with a Custom Resource Definition that patches Horizontal Pod Autoscalers on business-day schedules.
LLM-powered assistant that ingests alerts, correlates runbooks, and auto-executes safe remediations — with full Langfuse tracing.
Custom Grafana + Prometheus dashboard for business-critical metrics with automated alerting and incident workflows.
Two-factor authentication bolted onto the vendor-access firewall — streamlined onboarding with strict role-based controls.
Recognitions earned across Paytm, Airtel, and PayU — plus continued investment in the craft.
Led the PG2 migration from Ali Cloud to AWS alongside a full CI/CD and monitoring buildout.
Recognized for outstanding contributions in building Paytm Payment Infinity.
Automated PG2 infrastructure end-to-end with a best-in-class monitoring system.
Automated JVM hygiene across multiple microservices for measurable reliability and performance gains.
Delivered scalable infrastructure and dashboards that carried Big Billion Day traffic.